Faq

FAQ

Frequently Asked Questions about Murcia Golf

Do you have a question about Murcia-Golf? Hopefully this section will help you but if not, please email us with your question to [email protected] or [email protected]

Your apartment will be available to you from 15.00 hours on arrival & our housekeepers will meet you on site with your keys during office hours. Keysafe system used out of hours.  We ask that you are ready to leave by 10.00 on departure day.  However if these times are inconvenient for you, please let us know & we will do our best to accommodate you if no other guests are checking in or out that day.

When making your booking please notify us of your arrival & departure airports & times so that we can advise whether our housekeepers will meet & greet you or whether the keys are method will be used.

Please note there are two entrances to the resort, the main front entrance is off the C-3319 autovía road & the rear entrance is off the RM-F12 road.  The front entrance is better when travelling to Murcia City, the rear entrance is better for Roldan (& probably for the Region de Murcia International (Corvera) airport

Here at Murcia-Golf you can truly enjoy a year round holiday as the apartment has air conditioning & ceiling fans in the lounge/diner & both bedrooms, for the summer months & gas central heating for those enjoying a winter holiday.

if you choose not to hire a car while staying with us at Murcia-Golf our housekeepers will be happy to collect & drop off at any of the local airports (price varies depending on airport & times). Please let us know your flight details & we will Provide quotes from them. For parties of 4 or more, we recommend www.suntransfers.com as they have a larger vehicle & are reasonably priced. There are taxis available at both airports.  Also a coach service operates from Region de Murcia (Corvera) airport (10 euros per person) but this does involve several stop offs en route.

Roldan taxis are always available for guests preferring not to hire a car.

The Town Centre, less than 5 minutes walk from your apartment here at Murcia-Golf There you will find an ATM cashpoint  

Currently unavailable

Bed linen is provided for our guests at Murcia-Golf along with hand, bath & beach towels, to reduce your luggage requirements.  A mid-stay change of linen can be supplied if required, for a reasonable additional charge.

There are various marinas around the Mar Manor where you can take advantage of hiring boats or accompanied trips.  There is a regular ferry going from Santiaga de la Ribera across to the Tomas Maestro port on La Manga Strip for 4 euros each way. There is also a year round ferry from Los Alcazares to La Manga.

 

Car Hire - although a hire car is not essential, especially for a short break with us, for a longer stay we do recommend car hire to fully appreciate all of the region.  Although we don't have personal knowledge, some car hire companies & comparison sites that we have heard being used locally are: Flamencacars.com,  zestcarrental.com , Centauro, doyouspain.com or enjoycarhire.com but please carefully read all their small prints & terms and do research into reviews.

Child equipment - here at Murcia-Golf we make no extra charge for the travel cot,   high chair, stroller & even potty, all available for your use! We have some plastic beakers & bowls & cutlery & socket protectors for little fingers & plug-in night lights.

Car parking there is ample street parking outside the apartment in marked bays & also we have the covered garage in the basement where you can keep your car out of the heat.  A lift brings you right back to the apartment from the basement. Please don't park in the road leading to La Torre golf clubhouse as this is a no parking area.  As our apartment at Murcia-Golf is only metres away from the club house, this shouldn't be necessary. Around the supermarket is also a 'no parking' zone  - apart from allocated areas,  but again, our apartment is only a short walk to the supermarket.

Chemist if your medication can't be found at the supermarket, there is a Pharmacia at the local town of Roldán in the main road with English speakers & here most minor ailments can be discussed.  There is also a clinic in Roldán (take your EHIC - european health card). The new Mar Menor Hospital is just off the C3319 outside of San Javier for more major incidences.

Courtesy shuttle bus interlinking the Jack Nicklaus Trail resorts of La Torre, Hacienda Riquelme, El Valle between - currently not running.

Dress Code Golfing here at La Torre Golf Resort has similar dress code to all the other Polaris World resorts - please do not wear any t-shirts without sleeves or neck; football, rugby, or similar. Trousers and skirts must be designed to be worn whilst playing golf. Jeans and tracksuits are completely forbidden. Only long golf shorts are to be worn. The use of football, tennis, swimming shorts etc are strictly forbidden. Socks must be worn and only golf shoes with soft spikes are allowed on the green. No street, canvas, trainers or sandal type shoes are permitted. Trainers are only allowed to be worn on the driving range.

Directions to Murcia-Golf apartment will be provided within your booking confirmation from both Aeropuerto de Region de Murcia (Corvera)  - 15 minutes drive & Alicante airports - 1 hour drive approx

Golf hire & equipment At La Torre Golf Resort equipment can be hired as follows:   Buggy, Manual Trolley,Electric Trolley, Set of Clubs (High Range), Individual Clubs

Handicap no golf handicap certificate is required at La Torre Golf Resort

 

Hospital There is a clinic in Roldan (take your EHIC - european health card). The new Mar Menor Hospital is just off the C3319 outside of San Javier for more major incidences that hopefully won't occur during your holiday!

Internet Connection we have FREE wi-fi internet connection in our apartment at Murcia-Golf therefore if you are bringing your smart phone or laptop the net should be acccessible - we also have an iphone docking system available for your use as well as PlayStation 2 & various games

Markets there are various markets within driving distance of La Torre Golf Resort - one for virtually every day of the week.  Please see our website page titled 'markets' for full details

Pets we're sorry but our apartment here at Murcia-Golf is a 'pet free' zone!

 

Postal Services at La Torrre Golf Resort there are numerous post boxes in various locations around the resort with regular collections.

There is a sorting office (Correos) in the local town of Roldan 

Restaurants please see our extensive listings for bars & restaurants on this website under the separate heading 'location' for various opening times & options. Some local restaurants are now providing a courtesy pick-up & drop-off service to the resort. Please note the rear entrance for La Torre is closest to the local village of Roldán & all the many bars & restaurants & shops situated there.  We also have a folder in the apartment showing various restaurants available on & off site. Please visit latorreinfo.com for more information than we can provide or  www.murciatoday.com

 

Safety inspection our gas boiler was renewed in 2017. A carbon monoxide detector is also affixed in the apartment. We also have a current EPC (energy certificate) dated June 2013 & our rating is E

 

Security La Torre Golf Resort is a gated community with 24 hour manned security gates to both entrances.  La Torre Security staff phone number is +34 968 032 999.  They will be able to help with all security aspects of the resort.

Our apartment also has electric shutters on the lounge patio doors for extra security & as a first floor apartment is ideal for extra peace of mind.

 

Sun Loungers we provide 2 portable sun loungers to use around the pool but please ensure they are returned back to the apartment each day

 

Swimming Pools  When staying at our apartment as a guest of Murcia-Golf you are able to use any of the communal pools (I heated) at La Torre Golf Resort as long as you are wearing the pool wrist bands that our housekeepers will provide on arrival, free of charge but please note these bands cost 30 euros to be replaced if lost! As our apartment overlooks two beautiful pools it is ideal for families (accessed via the rear door below the apartment) & there is also a ramp from the garden area to the pool to allow pram/wheelchair access. There is also a hoist for disabled guest's access to one of the pools.  Please also ensure all guests wear their pool bands even when enjoying the green areas around the pools as security will check for them. For guest safety inflatables are not allowed (apart from swim aids) in the resort pools.

There is a heated pool at the onsite DoubleTree by Hilton Hotel but there is an entry charge & children are currently not allowed 

At La Torre Golf Resort, there is a large fully stocked Spar supermarket within a few minutes walk of our apartment at Murcia-Golf, open 7 days a week & with everything you would need on holiday e.g. fresh fruit, vegetables, milk, meat etc & is usually open until 21.00 & 14.00 on Sundays.

If your flight lands after the supermarket closes in the evening, then our housekeepers will be happy to provide you with a welcome pack, at a reasonable charge.

 

our housekeepers can often provide a transfer service from Region de Murcia (Corvera) airport or Alicante airport at a resonable charge. There are also taxis available at the airport & also a coach service to the resort (currently 10 euros per person but is a longer journey as there are several stop offs.

Taxis Roldán speak both English & Spanish & can be reached on 0034 607 854 9440034 607 854 944 - booking online can be made at [email protected] & other local taxi firms for La Torre Golf Resort with telephone numbers can be found within our apartment information guide at Murcia-Golf. 

 For 6 or more guests www.suntransfers.com offer competitive prices so take a look at their website.

 

The telephone code for Spain from the UK is +34

 

Tennis La Torre has two hard tennis courts  located on Calle Cazon. Raquets and balls are not provided. A booking system is in operation.You need to go to Security Office at the Resort Front Desk and pool wristbands shown in order to authorise the booking into the booking schdule - 24 hours notice.  On the day of the booking you will need to obtain the key for the court from Security and leave a 10 euro deposit on the key which must be returned at the end of the booking period. Bookings can be made 48 hours in advance. An individual may only book 1 hour per day. Courts can only be occupied by the same people for 1 hour. Any courts not occupied by 15 minutes past the hour may be used by other people. Outdoor table tennis is also available on site in the communal area below our terrace & we provide bats & balls for your use, along with outdoor petanca (between c/ Raya and Caballa and Lenguado) and several outdoor gyms throughout the resort 

 

 Towels - for our guests here at Murcia-Golf we provide hand & bath towels & also a beach towel, to minim/ise your luggage requirements.  A mid-stay change of linen can also be arranged, if required, for a reasonable extra charge.

 

the closest main line train station to La Torre Golf Resort is at Balsicas (Mar Menor), where you can catch a train to many main destinations i.e CartagenaMadridValencia or Barcelona.  The timetable can be found at www.renfe.com/index.html & click the 'welcome' tab for English translation.  For help with trains from the UK to Spain, please visit www.seat61.com/Spain.htm   There is also now a high speed train between Alicante & Madrid, offering 9 trips per day & only taking 2 hours 20 minutes (approx price €65 each way) Local bus service time tables can be found at  www.murcia247.com

 

  FREE in the apartment - see 'internet' section above.

 

The onsite hotel has various amenities (charges apply) such as swimming pools & spa.  There is also a bar & restaurant with speciality evenings or poolside snacks.  Bookings are essential & can be made at the hotel reception